Terms, Conditions & Shipping
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MADE-TO-ORDER
The lead time for MTO clothes is approximately 2 to 3 weeks from the date of purchase. You will be notified once your order is complete and ready to be shipped. To purchase plus-size made-to-order clothing, please message us on Instagram.
Made-to-order items are non-refundable since each order is custom made. Please check the size chart before ordering. If there is an issue with the garment, please message us within a week of delivery.
SHIPPING
Delivery will take 1 to 3 business days to New Zealand and 7 to 14 days for worldwide shipping. All items are shipped from Auckland via NZ Post.
Once your order has shipped, Laso Club is not liable for lost, stolen or damaged packages. If your tracking shows delivered but you haven’t receive it, please reach out to the shipping provider to file a claim.